Home Furniture : Warranty Info

Home Furniture offers a one-year limited warranty on all merchandise we sell. The only exceptions are clearance items or items sold “as-is” off our showroom floors. Also, manufacturers' warranty, if longer than one year, will supercede all.

Home Furniture Warranties:

BEDDING
Each set of bedding purchased has its own limited warranty. Each manufacturer has its own limited warranties for all the sets they offer. Home Furniture sells bedding made by several different manufacturers. Simmons and Home Furniture Private Label warranties can range in duration from 5-15 years. Proper care and maintenance must be followed to keep warranties from being voided.

EXTENDED 5 YEAR WARRANTY
Protect your new furniture, fabric, or leather as Home Furniture offers you peace of mind with our 5-year protection plan. Stains should be cleaned immediately. If you are unable to remove the stain, call us at our toll free number(800.641.8578), and an authorized Home Furniture representative will give you the information you need to handle any problem. Please refer to your paperwork for the exact terms, conditions, and exclusions of your warranty.

Warranty

1. Cushions - See manufactures warranty for cushions
2. Sleeper mechanisms - See manufactures warranty for sleeper mechanisms
3. Reclining mechanisms - See manufactures warranty for reclining mechanisms

Case Goods
Home Furniture warrants all bedrooms, dining room, living room, tables and accent furniture for one (1) year against all manufacture defects.

Furniture Accessories
Home Furniture will honor returns or exchanges on accessories that are picked up or delivered for the first 48 hours. Accessories do not carry a standard one year manufactures warranty. Examples of accessories are: lamps, mirrors, pictures, rugs, decorative pieces for tables, etc.

Mattresses
All mattresses are covered by manufactures warranty. Please refer to the warranty card provided.

** If you have questions or problems, please call the customer service department at 1-800-641-8578.

Labor and Service Call Charges

Home Furniture covers labor and service call charges for one (1) year. A $45 per hour fee is charged on all repairs and service after the first year.

Furniture Assembly

If the customer requests for furniture to be assembled, it can be done for a fee of $45/ hour after furniture is picked up. A technician can be scheduled to do so. This is only applicable after furniture has been picked up.

As-Is merchandise

No exchanges, refunds or warranties are given on any as-is or floor sample merchandise. When purchased, these items will be tagged and noted as such.

Return Policy
We know that sometimes items do not match or fit as planned. A refund may be given on most goods within 48 hours but will be subject to a 10% restocking fee, or, we will gladly let you reselect within 48 hours of your delivery at no charge. Refunds may take up to 15 working days for processing and are paid in the form of a check unless purchased by a credit card or financed.

On occasions merchandise might be delivered with minor imperfections and need touch-up or adjustments. Please call your customer service representative to set up a service call.

Delivery Charges
Home Furniture's delivery charge covers:
1.       Set up of furniture being delivered
2.       Inspection of furniture being delivered
3.       Removal of all trash and packing materials
4.       One year in home service of manufacturer's defects

Merchandise Pick-up Policy
We are not responsible for merchandise that is picked up and found to be defective after you get home. Please inspect merchandise before you leave the premises. If you have a problem we will be glad to go out and inspect. If no damage is apparent from your transporting the item then all warranties will be in effect as applicable.

All approved exchanges on furniture and/or bedding picked-up by the customer (in lieu of delivery) require that the merchandise be returned by the customer. If the customer elects to have the exchanged merchandise delivered, a delivery charge of $99 will be required. This charge does not include set up of the new merchandise.

No warranty or exchanges will be offered or given on any merchandise that is purchased for commercial use or purchased on a commercial account. Please inspect merchandise upon pick up or delivery for defects or damages. A $45 per hour charge will be applied to any repairs or service calls to all furniture that falls under this category.

Home Furniture! Best Prices! Biggest Selections! Next Day Delivery!

Bedroom - Living Room - Mattresses - Dining Room - Motion - Recliners - Home Entertainment - Tables - Office/Desk

Distribution Center
909 W. Pont Des Mouton Rd.
Lafayette, LA 70507
337.291.7900 Toll free:
866.538.8578

Baton Rouge
5909 Bluebonnet Blvd.
Baton Rouge, LA 70836
225.769.1424 Toll free: 877.679.6745

Baton Rouge
8440 Airline Hwy
Baton Rouge, LA 70815
225.927.0663 Toll free: 866.738.2555

Beaumont
2525 South 12th Street
Beaumont, TX 77701
409.842.1545
Toll free: 888.718.5555

Lafayette
1351 Surrey Street
Lafayette, LA 70501
337.234.8578 Toll free: 800.738.3555

Lafayette
5700 Johnston Street
Lafayette, LA 70506
337.593.6900 Toll free: 866.649.2401

New Iberia
406 Jefferson Terrace Blvd
New Iberia, LA 70560
337.365.6782 Toll free: 800.738.2555

Lake Charles
1314 Ryan Street
Lake Charles, LA 70601
337.436.2526 Toll free: 800.738.4555

Port Arthur
8801 9th Avenue
Port Arthur, TX 77642
409.724.5760 Toll free: 866.660.0969

Home Furniture Company features a wide array of selections in living rooms, bedrooms, bunkbeds, dining rooms, home entertainment, recliners, lamps, accents, mattresses and much more! Our friendly staff are professionally trained and ready to help you with designing and decorating your new look! At Home Furniture, we pride ourselves in maintaining a quality customer relationship that starts with a warm greeting at the door to the final placement of your new furniture upon delivery! Our fleet of delivery trucks can be seen Monday thru Saturdays along the entire Gulf Coast from as far east as New Orleans all the way Houston, Texas! Many of the communities we deliver to are: Baton Rouge, Gonzales, Prairieville, Denham Springs, Zachary, Walker, Port Allen, Donaldsonville, Livingston, Morgan City, Hammond, New Roads, Metairie, Lafayette, Breaux Bridge, Cecilia, Opelousas, Youngsville, Broussard, Arnaudville, Eunice, Basile, Bunkie, Port Barre, Krotz Springs, Church Point, Crowley, Rayne, Abbeville, New Iberia, Franklin, St.Martinville, Scott, Duson, Maurice, Kaplan, Iota, Jeanerette, Erath, Delcambre, Patterson, Carencro, Elton, Kinder, Welsh, Jennings, Lake Arthur, Lake Charles, Cameron, Little Chenier, Grand Chenier, Grand Lake, Westlake, Sulphur, Hackberry, Moss Bluff, Ragley, Leesville, DeQuincy, Vinton, Bell City, Creole, Iowa, Lacassine, Starks, Merryville, Oakdale, Fort Polk, Port Arthur, Nederland, Groves, Port Neches, Sabine Pass, Orange, Bridge City, Johnson Bayou, Deweyville, Winnie, Crystal Beach, Baytown, Liberty, Newton, Burkeville, Vidor, Lumberton, Beaumont, Silsbee, Kountze, Jasper, Woodville, Sour Lake, League City, Buna, Kirbyville, Bon Wier, Livingston, Hemphill, Pearland, Humble, Sugarland, Conroe, and anywhere else in between! At Home Furniture, you'll always find the biggest selections and the cheapest prices along with Next Day delivery.... Guaranteed!

Every effort is made to prevent typographical and pricing mistakes, however, we reserve the right not to honor incorrect descriptive, measurement and/or pricing as we cannot account for the occasional human error.